CLIENT SERVICE OFFICER – ASSESSOR (X7 POSTS)
POST 14/23: CLIENT SERVICE OFFICER – ASSESSOR (X7 POSTS)
Note: This is a re-advertisement. Applicants who previously applied are encouraged to reapply.
Salary: R280 278 per annum
Centre:
Labour Centre: Kariega (candidates will be stationed at the following satellite offices):
- Joubertina Satellite Office – Ref No: HR/4/4/10/01 (X1 Post)
- Louterwater Satellite Office – Ref No: HR/4/4/10/02 (X1 Post)
- Misgund Satellite Office – Ref No: HR/4/4/10/03 (X1 Post)
- Hankey Satellite Office – Ref No: HR/4/4/10/04 (X1 Post)
- Patensie Satellite Office – Ref No: HR/4/4/10/05 (X1 Post)
- Jeffreys Bay Satellite Office – Ref No: HR/4/4/10/06 (X1 Post)
- Humansdorp Satellite Office – Ref No: HR/4/4/10/07 (X1 Post)
Requirements
- Grade 12 / Senior Certificate
- No experience required
Knowledge of:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Department of Labour and UIF policies and procedures
- Treasury Regulations
- UIF Vision, Mission, and Values
- Batho Pele Principles
Skills:
- Interpersonal skills
- Telephone etiquette
- Interviewing skills
- Computer literacy
- Communication (verbal and written)
- Listening skills
- Interpretation of UIF legislation
- Conflict management
- Time management
- Customer relations
- Analytical skills
- Ability to learn operational systems (on-the-job training)
Duties
- Provide screening services
- Process applications for UIF benefits
- Register payment continuation forms
- Perform general administrative functions
Enquiries
Ms W Koba
Tel: (041) 995 7047
Applications
Submit to:
Deputy Director: Labour Centre Operations
P.O. Box 562, Kariega, 6230
Hand delivery:
15A Chase Street, Kariega, 6230
Email: JobsECUHG@labour.gov.za
Note
Employment Equity targets apply: preference will be given to white males.