HELPDESK OPERATOR
POST 13/107: HELPDESK OPERATOR (X2 POSTS)
Salary:
R193 359 – R227 766 per annum
(The successful candidate will be required to sign a performance agreement)
Centres:
- Master of the High Court: Bisho
Ref No: 65/26EC (1 Post) - Master of the Western Cape High Court: Cape Town
Ref No: 32/2026/M/WC (1 Post)
Requirements:
- Grade 12 or equivalent qualification
- Skills and Competencies:
- Computer literacy (MS Office)
- Good communication skills (written and verbal)
- Interpersonal skills
- Ability to work under pressure
Duties (Key Performance Areas):
- Handle all incoming and outgoing calls and convey messages
- Forward calls to the appropriate division/section/officials
- Assist callers with general enquiries
- Test switchboard consoles
- Ensure proper maintenance of switchboard equipment
- Prepare telephone printouts for calls
- Keep records and statistics of calls
Enquiries:
- Eastern Cape: Ms C Williams
Tel: (043) 702 7000 / 7131 - Western Cape: Ms P Paraffin
Tel: (021) 462 5471
Applications:
Eastern Cape:
Quote the relevant reference number and send your application to:
- The Provincial Head
Private Bag X9065
East London, 5200 - Or apply online: https://forms.office.com/r/X2XaVPasWu
- Or hand deliver to:
Provincial Office, Department of Justice
3 Phillip Frame Road, Waverley Park Complex
East London
Western Cape:
Send your application to:
- The Provincial Head
Private Bag X9171
Cape Town, 8000 - Or hand deliver to:
8 Riebeeck Street, 5th Floor
Norton Rose House
Cape Town - Or apply online: https://forms.office.com/r/X2XaVPasWu
For attention: Ms P Paraffin